Critter Stop Logo
(214) 561-2744
Critter Stop Logo
(214) 561-2744
Critter Stop Logo
(214) 561-2744
Home » FAQ's

Frequently Asked Questions

Have questions? We are here to help.

Pricing is very difficult to determine without an inspection. Every home and rodent infestation is unique. We price based on features on the home, square footage of the home, the severity of the infestation, whether you have a tight crawl space or a big open attic, landscaping around the home (determines how hard it is to get to entry points), steepness of the roof (determines how long it will take), if we have to harness in, etc. Each client receives an itemized list of everything they are being charged for and how much each item costs. Since we cannot provide accurate pricing over the phone, we offer free inspections and estimates!

A: For a basic exclusion, the primary materials used are i) .10 gauge galvanized sheet metal (also known as “flashing”), ii) ½” or ¼” 19 gauge galvanized hardware cloth, and iii) clear or white silicone and / or liquid nails. We also paint all of our work to match to ensure it is cosmetically pleasing.

Critter Stop is a humane animal removal company. Rats and mice are the only rodents that we must use a lethal method of trapping for because of their size. Anything bigger than rats and mice (squirrels, opossums, raccoons) are removed by a one-way door. This allows them to leave but not re-enter. When larger wildlife is caught in a trap, such as during an outside live trapping, we follow local and state laws, relocating animals to a more natural environment where they can prosper.

1-3 weeks. Depending on the scope of your unique job, the exclusion process will take one full day. The crew will need access to your attic for approximately 15 minutes to set traps on the day of the exclusion. The client is not required to stay after that; the remainder of work will be done on the exterior of the home. This will be followed by 2-3 trap checks, which will take 15-20 minutes each. Typically, the rodent problem is solved in the first week. The next week 1-2 weeks are so we can ensure the animals are not attempting re-entry and / or damaging any other parts of the home. If you need a full attic restoration, this will take an additional two to three days – one to two day(s) for removal of insulation and another for blow-in of insulation.

Critter Stop only hires and allows full-time, salaried employees to work in client’s homes. Every employee undergoes a full criminal background check and undergoes a 6-week training process with the operations manager. The technician shadows the operations manager and learns various tasks prior to working with any crew or being left alone on any job site.

We seal off both current and potential future entry points. Critters are very persistent, so if we only seal the current holes they are using to get in, they will just create new ones in or around one of the many weak points around your home. Most importantly, we put our money where our mouth is and back your home with an industry-leading lifetime guarantee that states if a rodent of any kind ever re-enters your home through faulty work done by Critter Stop or a newly created hole, you are 100% percent covered.

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Southlake

FortworthDallas

 

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Lee Gorman
Lee Gorman
13:50 21 Nov 22
I’d give a 10 star review if I could! We had a great experience with Critter Stop. Everyone I dealt was friendly, professional, and reassuring. Phillip was very helpful and knowledgeable about the work he was doing. He walked me around the entire house to make sure I saw and understood the services he provided. He was also really nice and answered all my questions — he is exactly the type of person that should be interacting with customers.I love the fact that they will come back for up to 1 year after installation if any problems occur — this shows me they stand behind their work.The owner was great too, he personally came to my house and walked me through their offering. I recommend critter stop to anyone and everyone!
Susan Casey
Susan Casey
14:53 15 Nov 22
Critter Stop is a fantastic business! Everyone involved is extremely professional and very easy to communicate with. Chisam, the owner, did a great job of explaining the process to get the squirrels out of my attic during the initial free estimate. The exclusion crew who did all of the initial work was fabulous. The crew consisted of Phillip, Nick and Corey who arrived promptly when they said they would. They are happy, positive employees. Everyone is very polite and patient in explaining their work and answering questions. They came back several times to check the traps and finish it off with the fogging. Lester was very good about following up to schedule each trap check with me, and the office staff who took care of the billing was very efficient. Critter Stop is a well run company with honest, trustworthy employees! Thank you to all of you who worked hard to make my attic critter free and for the peace of mind that you guarantee your work. Great to know I can call them if for some reason a squirrel figures out a way to get back in!
Karen Eckholdt
Karen Eckholdt
14:54 22 Sep 22
Critter Stop has made this project easy and extremely professional from start to finish! They are very detailed and competent from start to finish and know so much about their business. They made a problem easy for us and at a reasonable cost. We would be happy to recommend this company and their owners and staff to anyone.
Aaron Echols
Aaron Echols
13:51 03 Aug 22
The guys at Critter Stop responded quickly, were very friendly, and gave us an honest estimate of what we might need. They explained why some items on other quotes were or were not necessary. They communicated well to get us scheduled, and did the work well and quickly. Great service at a fair and competitive price.
Jacob Scribner
Jacob Scribner
19:23 27 Jul 22
Brandon and his other coworker Gavin came to install insulation in my attic. I am very grateful for the hard work and professionalism. My house feels a lot better with the insulation installed. 5 star review. Cory Leach was also very nice and helpful. He came to my house to do another job and was very attentive and professional. Thank you Corey and thank you Critter Stop for helping me.The owner very polite and helpful, I’m glad I found this company to help me.
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