Frequently Asked Questions
Have questions? We are here to help!
Iβm looking for a reliable pest control service to address a recurring problem. Can you explain your process and how you make sure pests donβt come back?
Our pest control service starts with a detailed inspection to find the source of the problem. We apply treatments matched to the specific pests and seal access points to keep them from returning.
For a thorough and lasting solution, call us at (469) 715-3638, and weβll make sure your pest issues are fully resolved.
How much does animal removal cost?
Pricing is very difficult to determine without an inspection, because every home and rodent infestation is unique. We price based on the features of your home, its square footage, the severity of the infestation, whether you have a tight crawl space or a large open attic, the landscaping around the home (which affects how easily we can reach entry points), the steepness of the roof (which affects how long the work takes), and whether our crew needs to harness in.
Each client receives an itemized list showing everything theyβre being charged for and what each item costs. Since we canβt provide accurate pricing over the phone, we offer free inspections and estimates.
What materials are used?
For a basic exclusion, the primary materials we use are galvanized sheet metal (also known as flashing), Β½β³ or ΒΌβ³ 19-gauge galvanized hardware cloth, and clear or white silicone and/or Liquid Nails.
We also paint all of our work to match so it looks clean and finished.
Do you kill the animals?
Critter Stop is a humane animal removal company. We use humane methods for all wildlife except rats and mice, which we control with traps and bait stations.
Larger animals such as squirrels, opossums, and raccoons are removed with a one-way door that lets them leave but not get back in. When larger wildlife is caught in a live trap outdoors, we handle the animal as state and local laws require.
How long does this process take?
Most jobs take one to three weeks. Depending on the scope of your job, the exclusion itself takes one full day. On that day, our crew needs access to your attic for about 15 minutes to set traps. You donβt need to stay home after that, since the rest of the work happens on the outside of the home.
We then return for two or three trap checks, each taking 15 to 20 minutes. The rodent problem is typically solved in the first week. The next one to two weeks let us make sure the animals arenβt trying to get back in or damaging other parts of the home.
If you need a full attic restoration, plan on an additional two to three days: one to two days to remove insulation and another to blow in new insulation.
Who does the exclusion and full restoration work?
Critter Stop only hires full-time, salaried employees, and only our employees work in clientsβ homes. Every employee undergoes a full criminal background check and a six-week training process with the operations manager.
New technicians shadow the operations manager and learn each task before working with a crew or on a job site alone.
Weβve had exclusions done on our home before. What makes yours different?
We seal both current and potential entry points. Critters are persistent, so if we only sealed the holes theyβre using now, they would create new ones at one of the many weak points around your home.
Most importantly, we stand behind our work with guarantees of 12 months, 3 years, 5 years, or 10 years, depending on the service and scope of work. If a rodent of any kind ever re-enters your home through faulty work by Critter Stop or a newly created hole, youβre 100% covered.
Iβve noticed wild animals getting too close to my home, and Iβm worried they might cause damage. How does your wildlife removal service work, and is it humane?
Our wildlife removal service starts with a thorough inspection to identify the type of animal, its entry points, and any damage or potential risks. Using humane methods, we safely remove the animals without harming them.
Once theyβre out, we seal entry points and reinforce weak areas to prevent future intrusions. If thereβs damage, we offer restoration services, including sanitization and repairs, so your home is clean and secure. Our approach protects both your property and the wildlife.
Rats and other rodents have been causing trouble on my property. How does your rat and rodent control service work, and how effective is it?
Our rat and rodent control service starts by finding where rodents are entering and nesting. We then remove the rodents using safe, effective techniques.
What sets our service apart is our attention to detail in exclusion work: sealing every possible entry point and fortifying your home against future invasions. We also clean and restore areas affected by rodents to eliminate odors and contamination. Removal, prevention, and restoration together make the service thorough and effective.
If a raccoon has made its way into my attic, how can you safely remove it and prevent it from coming back?
Weβll safely remove the raccoon using humane methods and make sure it canβt get back in. Weβll also clean up any mess it left behind and secure your attic to keep your home protected.
I think squirrels are causing damage in my attic. How can your squirrel removal service help, and what makes it effective?
Weβll safely remove the squirrels and secure your home to keep them out for good. Our service is effective because we donβt just handle the problem. We prevent it from happening again by sealing entry points and repairing any damage the squirrels caused.