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Privacy Policy

This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 
  • What choices are available to you regarding the use of your data. 
  • The security procedures in place to protect the misuse of your information. 
  • How you can correct any inaccuracies in the information. 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

SMS Messaging Terms

  • By providing your phone number, you consent to receive SMS text messages from Critter Stop related to services such as appointment confirmations, service updates, follow-ups, billing notifications, and promotional offers.
  • Message frequency may vary depending on your interaction with our services.
    Message and data rates may apply depending on your mobile carrier plan.
  • You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you re-enroll.
  • For assistance, reply HELP to any message or contact us directly at (214) 561-2744 or via email at info@critterstop.com.
  • Critter Stop is the sender of these messages, and all communications will clearly relate to our pest control, wildlife removal, and related services.
  • Mobile carriers are not liable for delayed or undelivered messages.
  • Your information will be handled in accordance with our Privacy Policy. Please review it here: https://critterstop.com/privacy-policy/

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

author avatar
Jonathan Ferreira, ACE President
Jonathan has been in the pest control and wildlife industry for over a decade. His licences span multiple states and wildlife departments, and he is an Associate Certified Entomologist (ACE). Jonathan has a passion for providing exceptional customer service while growing an organisation from within. Since 2023, Jonathan has been at the helm for Critter Stop, guiding employees to achieve personal and professional growth.

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