Adrian Ual
2026 Recipient, Austin
Family-Owned and Operated Pest and Wildlife Removal Experts
Providing Excellent Service at a Fair Price
At Critter Stop, family comes first: ours and yours.
What began as a small, family-owned and operated business in North Texas has grown into a trusted name in wildlife removal, pest control, and attic insulation. Today, we proudly serve families and businesses across Dallas-Fort Worth, Austin, College Station, and Oklahoma City.
We’re fully licensed and insured, with 15,000+ customers helped and 1,500+ reviews across Texas and Oklahoma. People trust us because we do the job right: fast, humane, and built to last.
Check out our Google reviews!We’re fully licensed and insured, with 15,000+ customers helped and 1,500+ reviews across Texas and Oklahoma. People trust us because we do the job right: fast, humane, and built to last.
Request Your Free Inspection
We take pride in being Customer-Obsessed. In fact, it is one of our Core Values.
Our Story
Critter Stop’s overarching goal is to provide customers with unmatched value while offering fulfilling, long-term careers for our team.
We do this by focusing relentlessly on customer service, improving operations to increase the size of the value pie for customers and ourselves, maintaining a healthy culture with high standards, and providing merit-based career growth for hardworking individuals committed to our Core Values.
Our pest control team takes great pride in running a tight ship operationally, responding to customer concerns with urgency, being easy to work with, and competing ferociously on price.
Our wildlife removal team prides itself on providing effective, permanent, and cosmetically appealing solutions. We continually improve methods, update SOPs, and train and retrain our team.
Lastly, we are deeply committed to giving back to our community and supporting individuals who serve on the frontlines. We take great pride in being the #1 supporter of first responders and veterans in the pest control and wildlife removal industry.
Every year, at least 10% of profits is reinvested locally through donations, direct support, and scholarships for high school students. We truly care about the communities we serve, and we put our money where our mouth is.
Trusted & Accredited Across
Texas and Oklahoma
From national certifications to local chamber memberships, homeowners in Dallas-Fort Worth, Austin, College Station, and Oklahoma City trust Critter Stop to do the job right.
15,000+
Customers Helped
Call Today for Your Free Inspection
(972) 362-66611,500+
Reviews across Texas and Oklahoma
Community Involvement: We Live Local so We Give Local
At Critter Stop, success means more than protecting homes from pests and wildlife. It means being a local leader that supports the people and organizations improving and protecting our communities.
While not a ceiling, we are committed to donating 10% of profits earned by Critter Stop back into charitable causes.
10%
of profits donated
to local causes
to local causes
$130,000+
donated since 2018
Since 2018
supporting schools, churches, fundraisers, charities, scholarships & first responders
When given the opportunity, we provide free or heavily discounted services to community-focused organizations, such as food banks and wildlife rehabilitation centers.
Live Local & Give Local
Supporting Students in Our Communities
At Critter Stop, protecting homes is only part of the work. We also believe in giving back to the communities that support us through local donations, direct support, and scholarships for students taking their next step.
10% of profits donated
$130,000+ donated since 2018
Learn more about our community involvement
Area
Year
Caleb Landry
2026 Recipient, Brenham
Briar Kalkhake
2026 Recipient, Brenham
What to Expect When You Call
Free Estimate
Customized Treatment
Transparent & Fair Pricing
Humane Removal
Industry-Leading Guarantees
Our Core Values
Our culture is built on principles that guide every decision, action, and interaction. These values define who we are as a company and how we serve our customers, teammates, and community.
💪 Extreme Ownership
We hold ourselves accountable for the decisions we make, the actions we take, and the results we produce.
Can-Do Attitude: We are problem solvers willing to think outside the box and go the extra mile.
Honesty & Integrity: We do the right thing when nobody is watching.
💙 Customer-Obsessed
We care deeply about providing excellent results, achieved in a timely manner with minimal friction.
We communicate early, often, and professionally, taking the time to educate and address concerns.
We treat customers’ homes as if they were our own: clean, aesthetic, and durable solutions.
⭐ The Standard Is the Standard
Reliable & Fast Execution: We do what we say, when we say we’ll do it.
Everything Matters: How we do one thing is how we do everything.
We are action-oriented and always look for small ways to improve.
🤝 Team > Ego
Team Wins Together: We collaborate, support one another, and celebrate success as a team.
Respect Always: We treat everyone with professionalism and respect.
Nobody is above rolling up their sleeves.
🚀 Empowering Growth
We are constantly learning and improving. Mistakes are opportunities, and feedback makes us stronger.
We value long-term impact over short-term gains.
Growth is constant, and continuous improvement is the goal.
If you are a Critter Stop customer and anyone on our team fails to live up to these values, please reach out directly at help@critterstop.com.
Leadership Spotlight: Jonathan Ferreira, ACE
President, Associate Certified Entomologist (ACE)
Critter Stop’s President leads with deep industry expertise and a passion for winning. For Jonathan, winning comes down to:
Offering elite service at reasonable prices, ultimately providing more value for customers.
Helping team members reach their full potential, living out the Core Values above, and realizing their career ambitions.
Jonathan’s leadership combines technical excellence with a customer-first mindset. He employs strong training, followed by high standard setting and accountability. High support. High standards.
With years of field experience and recognized certifications, Jonathan ensures Critter Stop delivers results the right way while staying on the cutting edge of humane wildlife removal and pest control practices.
Meet Your Local Team
We’re proud to be a family-owned and operated company, both serving and employing our local communities. You’ll get a team that shows up, communicates clearly, and takes pride in doing the job the right way.
Your home gets treated with care, and your job gets finished properly.
OKC Service Expert
DFW Project Manager
DFW Service Manager
Ready to take back your home?
Call for a free inspection or estimate, or request one online.
