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Rodents alone invade an estimated 21 million U.S. homes every winter, according to the National Pest Management Association, and multi-unit and commercial properties see faster spread once pests find a way in, since shared walls and common spaces let infestations move between units quickly. A pest complaint handled slowly or poorly can escalate into lease disputes, negative reviews, or in some cases legal exposure tied to habitability standards, which makes proactive treatment cheaper than reactive treatment almost every time.