Frequently Asked Questions

Have questions? We're here to help.

How much does animal removal cost?

A: Pricing is very difficult to determine without an inspection. Every home and rodent infestation is unique. We price based on features on the home, square footage of the home, the severity of the infestation, whether you have a tight crawl space or a big open attic, landscaping around the home (determines how hard it is to get to entry points), steepness of the roof (determines how long it will take), if we have to harness in, etc. Each client receives an itemized list of everything they are being charged for and how much each item costs. Since we cannot provide accurate pricing over the phone, we offer free inspections and estimates!

What materials are used?

A: For a basic exclusion, the primary materials used are i) .10 gauge galvanized sheet metal (also known as “flashing”), ii) ½” or ¼” 19 gauge galvanized hardware cloth, and iii) clear or white silicone and / or liquid nails. We also paint all of our work to match to ensure it is cosmetically pleasing.

Do you kill the animals?

A: Critter Stop is a humane animal removal company. Rats and mice are the only rodents that we must use a lethal method of trapping for because of their size. Anything bigger than rats and mice (squirrels, opossums, raccoons) are removed by a one-way door. This allows them to leave but not re-enter. When larger wildlife is caught in a trap, such as during an outside live trapping, we follow local and state laws, relocating animals to a more natural environment where they can prosper.

How long does this process take?

A: 1-3 weeks. Depending on the scope of your unique job, the exclusion process will take one full day. The crew will need access to your attic for approximately 15 minutes to set traps on the day of the exclusion. The client is not required to stay after that; the remainder of work will be done on the exterior of the home. This will be followed by 2-3 trap checks, which will take 15-20 minutes each. Typically, the rodent problem is solved in the first week. The next week 1-2 weeks are so we can ensure the animals are not attempting re-entry and / or damaging any other parts of the home. If you need a full attic restoration, this will take an additional two to three days – one to two day(s) for removal of insulation and another for blow-in of insulation.

Who does the exclusion and full restoration work?

A: Critter Stop only hires and allows full-time, salaried employees to work in client's homes. Every employee undergoes a full criminal background check and undergoes a 6-week training process with the operations manager. The technician shadows the operations manager and learns various tasks prior to working with any crew or being left alone on any job site.

We have had exclusions done on our home before; what makes yours different?

A: We seal off both current and potential future entry points. Critters are very persistent, so if we only seal the current holes they are using to get in, they will just create new ones in or around one of the many weak points around your home. Most importantly, we put our money where our mouth is and back your home with an industry-leading lifetime guarantee that states if a rodent of any kind ever re-enters your home through faulty work done by Critter Stop or a newly created hole, you are 100% percent covered.

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Fort Worth • Dallas • Southlake • Grapevine • Colleyville • Trophy Club • Keller • North Richland Hills • Irving • Coppell • Lewisville

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