Critter Stop exceeded every expectation I had. I called them after discovering I had unexpected houseguests living rent-free in my attic… a raccoon and her babies. At some point, she fully moved in, had her children, and I am pretty sure she was one throw pillow away from filing for homestead rights.
From the very first call, their responsiveness was incredibly impressive. They got back to me quickly and made the entire process feel easy and stress-free, which is saying a lot when you are lying in bed at night, wondering how many tiny hands are currently rearranging your insulation or hosting what sounds like a full CrossFit class above your ceiling. Their communication was excellent, both when scheduling the appointment and keeping me updated on arrival time. No guessing, no waiting, no spiraling into worst-case scenarios at 2 a.m. while googling “can raccoons chew through drywall and make eye contact.”
Adrian was outstanding. He was incredibly knowledgeable, calm, and respectful, and took the time to explain everything in a way that made me feel like I was not completely losing control of my own home. He handled the situation like it was just another Tuesday, while I was mentally preparing to list my house “lightly used, recently occupied by woodland creatures” and let the raccoons keep it. What stood out most was his integrity. There was no pressure, no upselling, and no dramatic “you need everything replaced immediately” speech. Just honest recommendations and real solutions.
If a raccoon ever decides to start a family in your attic and treat your home like an all-inclusive resort, skip the panic and call Critter Stop. I could not recommend them more highly.
